Responsibility for quality management
Responsibilities and roles in the governance and management of Arcada are regulated in the university's instructions. Together with the university's directives for the academies' activities and the degree statutes, the instruction forms the basis for the division of responsibilities in quality management. The university's quality policy describes the quality system at an overall level. It also sets out the quality-driving principles of the quality work and system. The policy forms the basis for communication on how the university ensures quality, both externally and internally.
Board
The Board approves the quality policy, strategy and annual operational plan, which form the basis for quality management. The Board monitors that the quality policy supports the strategic direction and management.
Rector
The Rector has overall responsibility for the quality of the activities and decides on the structure of the quality system. The Vice-Chancellor is also responsible for ensuring that the PDCA model is applied in operational activities. Responsibility for planning, implementation, monitoring and improvement lies with the Deans and Directors, who report to the Rector.
Quality Council
The University has a Quality Council appointed by the Rector. The main task of the Council is to receive and provide feedback on the University's annual quality report and to monitor the quality system itself and its development.
Other bodies
Systematic quality assurance involves both operational bodies within the organisationthe organisation and advisory bodies that monitor, provide opinions and suggestions for development and may have a quality-promoting role in day-to-day work.