Tourism in a Changing World
Täydennyskoulutus / Liiketalous
The tourism industry is transforming and adapting to a new normal after the pandemic. This study package consists of six highly relevant tourism and hospitality courses designed to refresh and enhance your expertise in contemporary tourism. You can also choose to sign up for the courses separately.
- Hinta
450 € + 0% Alv - Järjestäjä
Arcada University of Applied Sciences - Kieli
Englanti - Laajuus
30 OP - Koulutusajankohta
- Viimeinen hakupäivä
- Sisäänpääsyvaatimukset
Understanding of the basics of tourism.
All courses can be taken entirely online, with optional campus attendance for workshops if desired. The studies are mainly designed for people who already have some knowledge of tourism, meaning either work experience or previous studies from tourism or the hospitality industry.
The pandemic has affected the tourism industry drastically. We now invite you to join us to sharpen your knowledge and make you ready for tomorrow's reality within travel.
The courses
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Environmental and Social Responsibility within Tourism and Hospitality This course will give you the tools to understand the facts and frameworks of environmental and social responsibility. You will gain an increased knowledge of the current challenges within the field of environmentally and socially sustainable tourism. |
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Tourism in a Contemporary World In this course we look at tourism both as a societal phenomenon and as a global industry. We focus on the definitions, concepts and frameworks that underpin the study of contemporary tourism, keeping in mind the importance of sustainable development. We will also review the latest reports, studies and estimations regarding tourism during and after COVID-19. |
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Understanding key aspects of hospitality management, such as proactive management of services and revenue, is crucial to success in the hospitality industry. Learn how to plan and sell services by customer segment, how to analyze results and give suggestions for improvements to maximise profit in the hospitality industry. |
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By using the design sprint method, a time-constrained process, and utilizing design thinking you will learn how to introduce a new service to market. This course gives you an introduction to digital business development in a tourism context. After completing of the course you will know what it takes to create a positive customer experience with a goal to deliver real value at every single customer touch point. |
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Do you want to understand Destination Management, the role of Destination Management Organisations (DMOs) and how they work with different kinds of stakeholders? The course will give you in-depth knowledge of how to manage tourism destinations in a sustainable way and broaden your understanding of destination management operations. |
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This course offers a comprehensive picture of the different types of distribution channels in the travel industry. Are you interested in getting a broad perspective on developments in this area? Then we highly recommend this course! |